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Navigate Front with confidence

course
Navigate Front with confidence

About the Course

Welcome to Navigate Front with Confidence, your introduction to working in Front.

In this course, you’ll learn how Front is structured and how to move through the workspace with ease. From understanding shared and individual inboxes to exploring how conversations are organized, you’ll build a strong foundation for managing communication in Front.

You’ll also learn how to find messages quickly using search and filters, understand how conversations move through your workflow, and customize your personal settings to stay focused and responsive throughout your day.

By the end of this course, you’ll know where your work lives, how to navigate Front efficiently, and how to approach conversations with clarity and confidence.

Course Instructor

Jessye Levy
Jessye Levy
Product Education Manager
Not started
Enroll
Course Outline
  1. Course Overview
    1. Welcome
    2. Learning Objectives
  2. Understanding the Front workspace
    1. What is Front?
    2. 📽️ Navigate the Front interface
    3. Shared inboxes vs. individual inboxes
    4. 📽️ Shared vs. individual inboxes
    5. ✏️ Activity: Connect your individual inbox
  3. Understanding conversations
    1. Everything you need in one conversation thread
    2. 📽️ Anatomy of a conversation
  4. Collaborate seamlessly with assignments and @mentions
    1. Establish clear ownership with assignments
    2. Loop in your team with @mentions
  5. Find conversations quickly with search
    1. Searching in Front
    2. 📽️ Mastering search in Front
  6. Manage your personal settings
    1. Customize Front to fit how you work
    2. Preferences: tailor your experience
    3. Notifications: stay informed without the noise
  7. Best practices
    1. 🧠 Helpful tips to keep in mind
  8. Check your knowledge
    1. Quiz
  9. Continue your learning
    1. Additional resources
    2. Need help?
    3. Up next
  10. Feedback
    1. What did you think of this course?
Navigate Front with confidence

About the Course

Welcome to Navigate Front with Confidence, your introduction to working in Front.

In this course, you’ll learn how Front is structured and how to move through the workspace with ease. From understanding shared and individual inboxes to exploring how conversations are organized, you’ll build a strong foundation for managing communication in Front.

You’ll also learn how to find messages quickly using search and filters, understand how conversations move through your workflow, and customize your personal settings to stay focused and responsive throughout your day.

By the end of this course, you’ll know where your work lives, how to navigate Front efficiently, and how to approach conversations with clarity and confidence.

Not started
Enroll
Course Outline
  1. Course Overview
    1. Welcome
    2. Learning Objectives
  2. Understanding the Front workspace
    1. What is Front?
    2. 📽️ Navigate the Front interface
    3. Shared inboxes vs. individual inboxes
    4. 📽️ Shared vs. individual inboxes
    5. ✏️ Activity: Connect your individual inbox
  3. Understanding conversations
    1. Everything you need in one conversation thread
    2. 📽️ Anatomy of a conversation
  4. Collaborate seamlessly with assignments and @mentions
    1. Establish clear ownership with assignments
    2. Loop in your team with @mentions
  5. Find conversations quickly with search
    1. Searching in Front
    2. 📽️ Mastering search in Front
  6. Manage your personal settings
    1. Customize Front to fit how you work
    2. Preferences: tailor your experience
    3. Notifications: stay informed without the noise
  7. Best practices
    1. 🧠 Helpful tips to keep in mind
  8. Check your knowledge
    1. Quiz
  9. Continue your learning
    1. Additional resources
    2. Need help?
    3. Up next
  10. Feedback
    1. What did you think of this course?

Course Instructor

Jessye Levy
Jessye Levy
Product Education Manager