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Front's AI features in beta

course
Front's AI features in beta

About the Course

This course covers the value and implementation of three new AI features that are currently available for open beta in Front. Use this course as a guide to set up the following features: suggested replies, similar conversations, and AI tagging. 

Course Instructor

Jessye Levy
Jessye Levy
Product Education Manager
Not started
Enroll
Course Outline
  1. Overview
    1. Welcome to the beta
  2. Automatically draft emails with suggested replies
    1. Why you should use suggested replies
    2. Suggested replies in action
    3. Start using suggested replies
  3. Front’s AI features harness the power of your email history
    1. Find similar conversations to validate a current solution
    2. Similar conversations in action
    3. Start using similar conversations
  4. Automatically categorize with AI tagging
    1. Tag without manual action
    2. Choose your adventure: tag by topic or sentiment
    3. Start using AI tagging
    4. Tips for implementation
  5. Recommended resources
    1. Continue your learning
  6. Quiz
    1. Check your understanding
  7. Feedback
    1. What did you think of this course?
Front's AI features in beta

About the Course

This course covers the value and implementation of three new AI features that are currently available for open beta in Front. Use this course as a guide to set up the following features: suggested replies, similar conversations, and AI tagging. 

Not started
Enroll
Course Outline
  1. Overview
    1. Welcome to the beta
  2. Automatically draft emails with suggested replies
    1. Why you should use suggested replies
    2. Suggested replies in action
    3. Start using suggested replies
  3. Front’s AI features harness the power of your email history
    1. Find similar conversations to validate a current solution
    2. Similar conversations in action
    3. Start using similar conversations
  4. Automatically categorize with AI tagging
    1. Tag without manual action
    2. Choose your adventure: tag by topic or sentiment
    3. Start using AI tagging
    4. Tips for implementation
  5. Recommended resources
    1. Continue your learning
  6. Quiz
    1. Check your understanding
  7. Feedback
    1. What did you think of this course?

Course Instructor

Jessye Levy
Jessye Levy
Product Education Manager
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