In this course, you'll master the use of Front's modern ticketing system to track, organize, and resolve customer requests efficiently without switching between apps – and without making your customers feel like a ticket number. You'll also explore how to gain valuable insights into ticket metrics and team performance, enabling data-driven decisions that improve customer satisfaction. By the end, you'll be equipped to deliver exceptional service, delighting customers at every interaction through the magic of Front that you know and love while keeping all your tickets organized.