About the Course
Leverage Front's Support Report to share your support team's real-time metrics with customers. By making service metrics public, you can foster transparency, encourage continuous improvement, and build trust – all of which drive growth for your business.
In this course, we’ll show you what the report is, how to select the metrics you want to share, and how to publish your report.
Course Instructor
-
Overview
- Get to know Front’s Support Report
- Go all-in on exceptional service
- What are people saying?
-
Configure and publish your public Support Report
- Select your public metrics to highlight
- Style and share your report
-
Drive growth with Support Report
- Utilize the report in your daily operations
-
Recommended resources
- Real world inspiration
- Continue your learning
-
Quiz
- Check your understanding
-
Feedback
- What did you think of this course?
About the Course
Leverage Front's Support Report to share your support team's real-time metrics with customers. By making service metrics public, you can foster transparency, encourage continuous improvement, and build trust – all of which drive growth for your business.
In this course, we’ll show you what the report is, how to select the metrics you want to share, and how to publish your report.
-
Overview
- Get to know Front’s Support Report
- Go all-in on exceptional service
- What are people saying?
-
Configure and publish your public Support Report
- Select your public metrics to highlight
- Style and share your report
-
Drive growth with Support Report
- Utilize the report in your daily operations
-
Recommended resources
- Real world inspiration
- Continue your learning
-
Quiz
- Check your understanding
-
Feedback
- What did you think of this course?
