About the Course
This course introduces you to Front AI, an advanced layer that enhances customer service through automation, real-time assistance, and actionable insights. You will learn about its features, functionalities, and necessary prerequisites for optimal use. Learn how to use Front AI to analyze, assist, and automate your business.
Course Instructor
Matthew Meeks
Product Education Manager
Not started
Course Outline
-
Introduction to Front AI Learning Path
- Let's get started!
-
What is Front AI
- Overview
-
AI Settings
- Enable settings to turn on Front AI for your company
-
Front AI Prerequisites
- Overview
- Front Chat needed for AI Answers
- Configure help center and external sources to power Front AI
-
Next steps
- What’s next?
-
Quiz
- Check your understanding
-
Feedback
- What did you think of this course?
About the Course
This course introduces you to Front AI, an advanced layer that enhances customer service through automation, real-time assistance, and actionable insights. You will learn about its features, functionalities, and necessary prerequisites for optimal use. Learn how to use Front AI to analyze, assist, and automate your business.
Not started
Course Outline
-
Introduction to Front AI Learning Path
- Let's get started!
-
What is Front AI
- Overview
-
AI Settings
- Enable settings to turn on Front AI for your company
-
Front AI Prerequisites
- Overview
- Front Chat needed for AI Answers
- Configure help center and external sources to power Front AI
-
Next steps
- What’s next?
-
Quiz
- Check your understanding
-
Feedback
- What did you think of this course?
Course Instructor
Matthew Meeks
Product Education Manager