Build powerful AI chatbots with no coding

course
Build powerful AI chatbots with no coding

About the Course

Front chatbots are a game-changing tool for your team. They can handle the mundane tasks so your team is free to focus on the important, more complex parts of the conversations. Chatbots help you collect the basic information you need to begin working in a customer inquiry; and from there, the chatbot can either directly resolve the inquiry or pass it along to an agent to handle.


By the end of the course, you'll understand how to construct a chatbot with customized, dynamic flows that you want to send your customers through, connect your chatbot to your knowledge base to give AI answers, and more. Don’t worry, it’s way easier than you think.


Note on pricing: Basic chatbots are on all plans, with varying additional features on different plans. Please see our pricing article for details.

Course Instructor

Helena Li
Helena Li
Not started
Enroll
Course Outline
  1. Overview
    1. What’s a chatbot?
    2. No-code? What do you mean?
  2. How it works
    1. Front Chat powers AI chatbots
  3. Let’s build a chatbot
    1. Step 1: Create a Front Chat channel
    2. Step 2: Collect your FAQs
    3. Step 3: Build your AI chatbot
    4. Chatbot flow step types
    5. Replicate quickly with saved flows
    6. What does your team see?
    7. Customize and brand your chatbot
  4. Always be improving
    1. Stay plugged in with chatbot analytics
    2. Gain insights from your full chatbot conversation history
  5. Quiz
    1. Check your understanding
  6. Feedback
    1. What did you think of this course?
  7. Have questions about chatbots?
    1. Ask us here
Build powerful AI chatbots with no coding

About the Course

Front chatbots are a game-changing tool for your team. They can handle the mundane tasks so your team is free to focus on the important, more complex parts of the conversations. Chatbots help you collect the basic information you need to begin working in a customer inquiry; and from there, the chatbot can either directly resolve the inquiry or pass it along to an agent to handle.


By the end of the course, you'll understand how to construct a chatbot with customized, dynamic flows that you want to send your customers through, connect your chatbot to your knowledge base to give AI answers, and more. Don’t worry, it’s way easier than you think.


Note on pricing: Basic chatbots are on all plans, with varying additional features on different plans. Please see our pricing article for details.
Not started
Enroll
Course Outline
  1. Overview
    1. What’s a chatbot?
    2. No-code? What do you mean?
  2. How it works
    1. Front Chat powers AI chatbots
  3. Let’s build a chatbot
    1. Step 1: Create a Front Chat channel
    2. Step 2: Collect your FAQs
    3. Step 3: Build your AI chatbot
    4. Chatbot flow step types
    5. Replicate quickly with saved flows
    6. What does your team see?
    7. Customize and brand your chatbot
  4. Always be improving
    1. Stay plugged in with chatbot analytics
    2. Gain insights from your full chatbot conversation history
  5. Quiz
    1. Check your understanding
  6. Feedback
    1. What did you think of this course?
  7. Have questions about chatbots?
    1. Ask us here

Course Instructor

Helena Li
Helena Li
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