About This Learning Path
This learning path is ideal for:
- Front account admins
- Individuals responsible for setting up and onboarding a company to Front
This path provides complete and guided onboarding resources to quickly get up and running in Front! Whether your company is 20 or 2,000 Front users, by completing this learning path, you will have successfully set up and customized your company's Front account and be ready to launch to your team in under 3 hours!
Instructors
Helena Li
Product Education Manager
Matthew Meeks
Product Education Manager
Not started
Welcome to Front!
Optional
Consolidating your customer communication channels
Optional
Bringing customer context into Front with contacts and accounts
Optional
Classifying, organizing, and measuring conversations with tags
Optional
Routing & assigning conversations to the right person to improve response time and customer satisfaction
Optional
Satisfied Customers: A guide to measuring and improving CSAT
Optional
Leveraging SLAs to create safety nets and never miss a message again
Optional
How your team collaborates in Front
Optional
Managing your inbox like a pro
Optional
Connecting your apps to where work happens
Optional
Launching Front to your team
Optional
Managing your Front team in admin settings
Optional
About This Learning Path
This learning path is ideal for:
- Front account admins
- Individuals responsible for setting up and onboarding a company to Front
This path provides complete and guided onboarding resources to quickly get up and running in Front! Whether your company is 20 or 2,000 Front users, by completing this learning path, you will have successfully set up and customized your company's Front account and be ready to launch to your team in under 3 hours!
Welcome to Front!
Optional
Consolidating your customer communication channels
Optional
Bringing customer context into Front with contacts and accounts
Optional
Classifying, organizing, and measuring conversations with tags
Optional
Routing & assigning conversations to the right person to improve response time and customer satisfaction
Optional
Satisfied Customers: A guide to measuring and improving CSAT
Optional
Leveraging SLAs to create safety nets and never miss a message again
Optional
How your team collaborates in Front
Optional
Managing your inbox like a pro
Optional
Connecting your apps to where work happens
Optional
Launching Front to your team
Optional
Managing your Front team in admin settings
Optional
Instructors
Helena Li
Product Education Manager
Matthew Meeks
Product Education Manager
