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Front Partners: Deploy & Support

Learning Path
Front Partners: Deploy & Support

About This Learning Path

This learning path is ideal for:

  • Implementation and service partners deploying Front for customers

  • Technical consultants responsible for customer setup and onboarding

Develop the technical knowledge and practical skills to deploy, support, and scale Front for your customers. Learn to design workspaces, connect channels and integrations, and configure advanced automation and AI, then use analytics and Front’s Partnerships team to drive customer success.

Instructors

Matthew Meeks
Matthew Meeks
Product Education Manager
Jessye Levy
Jessye Levy
Product Education Manager
Not started
Start Path
Navigate Front with confidence
Navigate Front with confidence
Collaborate & manage conversations in Front
Collaborate & manage conversations in Front
Automate your workflows with rules
Automate your workflows with rules
Design your Front workspace
Design your Front workspace
Extend Front with integrations
Extend Front with integrations
Advanced admin settings to scale with Front
Advanced admin settings to scale with Front
Build advanced rules to supercharge your workflows
Build advanced rules to supercharge your workflows
Build your own Connector
Build your own Connector
Measure and track team performance with Front Analytics
Measure and track team performance with Front Analytics
Set response time standards and improve performance outcomes with Time Goals
Set response time standards and improve performance outcomes with Time Goals
Bring Your Own External Agent
Bring Your Own External Agent
Copilot for admins
Copilot for admins
Copilot for everyone
Copilot for everyone
Front AI Settings
Front AI Settings
Introduction to Front AI
Introduction to Front AI
Smart CSAT and QA: AI Analytics to Power Your Business
Smart CSAT and QA: AI Analytics to Power Your Business
Compass: Measuring Your AI Teammates
Compass: Measuring Your AI Teammates
Learning Path
Front Partners: Deploy & Support
Front Partners: Deploy & Support
Not started
Start Path

About This Learning Path

This learning path is ideal for:

  • Implementation and service partners deploying Front for customers

  • Technical consultants responsible for customer setup and onboarding

Develop the technical knowledge and practical skills to deploy, support, and scale Front for your customers. Learn to design workspaces, connect channels and integrations, and configure advanced automation and AI, then use analytics and Front’s Partnerships team to drive customer success.

Navigate Front with confidence
Navigate Front with confidence
Collaborate & manage conversations in Front
Collaborate & manage conversations in Front
Automate your workflows with rules
Automate your workflows with rules
Design your Front workspace
Design your Front workspace
Extend Front with integrations
Extend Front with integrations
Advanced admin settings to scale with Front
Advanced admin settings to scale with Front
Build advanced rules to supercharge your workflows
Build advanced rules to supercharge your workflows
Build your own Connector
Build your own Connector
Measure and track team performance with Front Analytics
Measure and track team performance with Front Analytics
Set response time standards and improve performance outcomes with Time Goals
Set response time standards and improve performance outcomes with Time Goals
Bring Your Own External Agent
Bring Your Own External Agent
Copilot for admins
Copilot for admins
Copilot for everyone
Copilot for everyone
Front AI Settings
Front AI Settings
Introduction to Front AI
Introduction to Front AI
Smart CSAT and QA: AI Analytics to Power Your Business
Smart CSAT and QA: AI Analytics to Power Your Business
Compass: Measuring Your AI Teammates
Compass: Measuring Your AI Teammates

Instructors

Matthew Meeks
Matthew Meeks
Product Education Manager
Jessye Levy
Jessye Levy
Product Education Manager