Front Partners

Learning Path
Front Partners

About This Learning Path

This learning path is for individuals looking to become Front Certified Partners to distribute and sell Front to new customers.


Front enables service providers, agencies, system integrators, and consultants to expand their offerings and build stronger relationships. For sales, customer support, operations, or IT services, we have incentives and dedicated resources to drive business and client growth. This learning path provides Front Partners with the resources they need to develop their Front toolkit.


If you’re a Front customer looking for user training, please check out the other learning paths and courses.

Instructors

Chieu-Anh Lefevre
Chieu-Anh Lefevre
Not started
Start Path
Front Partnerships
Front Partnerships
Advanced Front admin settings
Advanced Front admin settings
Managing your Front account in admin settings
Managing your Front account in admin settings
Consolidating your customer communication channels
Consolidating your customer communication channels
Streamlining your internal teams with workspaces
Streamlining your internal teams with workspaces
Classifying, organizing, and measuring conversations with tags
Classifying, organizing, and measuring conversations with tags
Routing & assigning conversations to the right owners
Routing & assigning conversations to the right owners
Understanding rules, automation, and workflows in Front
Understanding rules, automation, and workflows in Front
Bringing customer context into Front with contacts and accounts
Bringing customer context into Front with contacts and accounts
Managing your inbox like a pro
Managing your inbox like a pro
How your team collaborates in Front
How your team collaborates in Front
Launching Front to your team
Launching Front to your team
Setting up and customizing your Front analytics
Setting up and customizing your Front analytics
Leveraging SLAs to create safety nets and never miss a message again
Leveraging SLAs to create safety nets and never miss a message again
Satisfied Customers: A guide to measuring and improving CSAT
Satisfied Customers: A guide to measuring and improving CSAT
Connecting your apps to where work happens
Connecting your apps to where work happens
Dynamic objects: access third-party systems within a conversation
Dynamic objects: access third-party systems within a conversation
Boosting your workflows with custom fields
Boosting your workflows with custom fields
Build powerful AI chatbots with no coding
Build powerful AI chatbots with no coding
Centralize information with Front Knowledge Base
Centralize information with Front Knowledge Base
Partner Demo Certification
Partner Demo Certification

Official Front Partner

Learning Path
Front Partners
Front Partners
Not started
Start Path

About This Learning Path

This learning path is for individuals looking to become Front Certified Partners to distribute and sell Front to new customers.


Front enables service providers, agencies, system integrators, and consultants to expand their offerings and build stronger relationships. For sales, customer support, operations, or IT services, we have incentives and dedicated resources to drive business and client growth. This learning path provides Front Partners with the resources they need to develop their Front toolkit.


If you’re a Front customer looking for user training, please check out the other learning paths and courses.

Front Partnerships
Front Partnerships
Advanced Front admin settings
Advanced Front admin settings
Managing your Front account in admin settings
Managing your Front account in admin settings
Consolidating your customer communication channels
Consolidating your customer communication channels
Streamlining your internal teams with workspaces
Streamlining your internal teams with workspaces
Classifying, organizing, and measuring conversations with tags
Classifying, organizing, and measuring conversations with tags
Routing & assigning conversations to the right owners
Routing & assigning conversations to the right owners
Understanding rules, automation, and workflows in Front
Understanding rules, automation, and workflows in Front
Bringing customer context into Front with contacts and accounts
Bringing customer context into Front with contacts and accounts
Managing your inbox like a pro
Managing your inbox like a pro
How your team collaborates in Front
How your team collaborates in Front
Launching Front to your team
Launching Front to your team
Setting up and customizing your Front analytics
Setting up and customizing your Front analytics
Leveraging SLAs to create safety nets and never miss a message again
Leveraging SLAs to create safety nets and never miss a message again
Satisfied Customers: A guide to measuring and improving CSAT
Satisfied Customers: A guide to measuring and improving CSAT
Connecting your apps to where work happens
Connecting your apps to where work happens
Dynamic objects: access third-party systems within a conversation
Dynamic objects: access third-party systems within a conversation
Boosting your workflows with custom fields
Boosting your workflows with custom fields
Build powerful AI chatbots with no coding
Build powerful AI chatbots with no coding
Centralize information with Front Knowledge Base
Centralize information with Front Knowledge Base
Partner Demo Certification
Partner Demo Certification

Official Front Partner

Instructors

Chieu-Anh Lefevre
Chieu-Anh Lefevre
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