Front AI for administrators

Learning Path
Front AI for administrators

About This Learning Path

Front Intelligence is the AI layer that powers Front's automation, real-time assistance, and analytics. This learning path walks admins through configuring, deploying, and measuring AI across their workspace — from enabling core settings to building and rolling out AI teammates that make your team faster and your customers happier.

This learning path is ideal for:

  • Front admins and workspace owners

What you'll learn:

  • How to configure Front AI settings, permissions, and Copilot for your team
  • How to build and deploy AI teammates with Autopilot and Bring Your Own Agent
  • How to measure AI performance and impact using Compass and Smart CSAT/QA analytics
  • How to plan and roll out Front AI successfully across your team

Instructors

Helena Li
Helena Li
Matthew Meeks
Matthew Meeks
Jessye Levy
Jessye Levy
Not started
Start Path
Introduction to Front AI
Introduction to Front AI
Front AI Settings
Front AI Settings
Copilot for admins
Copilot for admins
Autopilot: Building a Front AI Teammate
Autopilot: Building a Front AI Teammate
Bring Your Own External Agent
Bring Your Own External Agent
Smart CSAT and QA: AI Analytics to Power Your Business
Smart CSAT and QA: AI Analytics to Power Your Business
Compass: Measuring Your AI Teammates
Compass: Measuring Your AI Teammates
Learning Path
Front AI for administrators
Front AI for administrators
Not started
Start Path

About This Learning Path

Front Intelligence is the AI layer that powers Front's automation, real-time assistance, and analytics. This learning path walks admins through configuring, deploying, and measuring AI across their workspace — from enabling core settings to building and rolling out AI teammates that make your team faster and your customers happier.

This learning path is ideal for:

  • Front admins and workspace owners

What you'll learn:

  • How to configure Front AI settings, permissions, and Copilot for your team
  • How to build and deploy AI teammates with Autopilot and Bring Your Own Agent
  • How to measure AI performance and impact using Compass and Smart CSAT/QA analytics
  • How to plan and roll out Front AI successfully across your team
Introduction to Front AI
Introduction to Front AI
Front AI Settings
Front AI Settings
Copilot for admins
Copilot for admins
Autopilot: Building a Front AI Teammate
Autopilot: Building a Front AI Teammate
Bring Your Own External Agent
Bring Your Own External Agent
Smart CSAT and QA: AI Analytics to Power Your Business
Smart CSAT and QA: AI Analytics to Power Your Business
Compass: Measuring Your AI Teammates
Compass: Measuring Your AI Teammates

Instructors

Helena Li
Helena Li
Matthew Meeks
Matthew Meeks
Jessye Levy
Jessye Levy