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<10 min
15-30 min
Welcome to Front!
Not started
5 min

Welcome to Front!

Learn how to get started with Front!
<10 min Beginner Growth Premier Scale Starter Trial
Consolidating your customer communication channels
Not started
25 min

Consolidating your customer communication channels

Harness Front's omnichannel powers and to add all your channels to Front.
Growth Beginner Premier Scale Starter Trial 15-30 min
Routing & assigning conversations to the right person to improve response time and customer satisfaction
Not started
17 min

Routing & assigning conversations to the right person to improve response time and customer satisfaction

Learn how to route work to the right queue and assign it to the right teammates.
Beginner Growth Premier Scale Starter Trial 15-30 min
Become a Front power user
Not started
15 min

Become a Front power user

Learn tips and tricks that will take your Front skills to the next level.
Growth Starter Intermediate Premier Scale Trial 15-30 min
Bringing customer context into Front with contacts and accounts
Not started
20 mins

Bringing customer context into Front with contacts and accounts

Learn how to use your customer information to automate workflows and respond with care.
15-30 min Beginner Growth Premier Scale Starter Trial
Classifying, organizing, and measuring conversations with tags
Not started
13 min

Classifying, organizing, and measuring conversations with tags

Learn how to create, apply, and use tags to categorize your conversations and measure them with analytics
15-30 min Beginner Growth Premier Scale Starter Trial
Connecting your apps to where work happens
Not started
7 min

Connecting your apps to where work happens

Learn how to integrate all your 3rd party applications.
Scale <10 min Beginner Growth Premier Starter Trial
How your team collaborates in Front
Not started
15 min

How your team collaborates in Front

Supercharge your team with Front’s suite of collaborative features designed to help everyone together work with maximum efficiency.
Scale 15-30 min Beginner Growth Premier Starter Trial
Launching Front to your team
Not started
17 min

Launching Front to your team

Learn how to invite your teammates and launch Front for your company!
Starter 15-30 min Beginner Growth Premier Scale Trial
Leveraging SLAs to create safety nets and never miss a message again
Not started
10 min

Leveraging SLAs to create safety nets and never miss a message again

Learn how to create and use SLAs to ensure your team responds within a certain amount of time to all messages.
<10 min Growth Intermediate Premier Scale
Managing your Front team in admin settings
Not started
5 min

Managing your Front team in admin settings

Get an overview of Front’s settings for a Front admin and the most relevant settings that admins can use to manage their team settings in Front.
Growth <10 min Beginner Premier Scale Starter Trial
Managing your inbox like a pro
Not started
15 min

Managing your inbox like a pro

Learn all the key features in Front to triage your inbox and complete your work like a pro.
15-30 min Beginner Growth Premier Scale Starter Trial
Satisfied Customers: A guide to measuring and improving CSAT
Not started
10 min

Satisfied Customers: A guide to measuring and improving CSAT

Learn how to use Front's CSAT Scoring and analytics to measure and improve your customer satisfaction.
<10 min Growth Intermediate Premier Scale
Setting up and optimizing your individual Front workspace
Not started
10 min

Setting up and optimizing your individual Front workspace

Get ready to work in Front by setting up your account from beginning to end.
<10 min Beginner Growth Premier Scale Starter Trial
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